FAQ
What are the opening hours of Lumina Park?
From 10.11 to 7.01 | From 8.01 to 21.01 | From 22.01 to 31.01 | From 1.02 to 11.02 | From 12.02 to 25.02 |
16:00 | 16:15 | 16:45 | 17:00 | 17:30 |
Who is entitled to a discounted ticket?
Discounted tickets can be purchased by school and university students (up to 26 years of age) on the condition that they present a school/student ID card, retirees, pensioners, disabled persons and their caregivers, as well as holders of the Ogólnopolska Karta Seniora.
Until when will Lumina Park stay open?
Lumina Park Wroclaw will be open until February 25, 2024.
Are dogs allowed in the park?
Yes, dogs are allowed in the Lumina Park in Wroclaw, provided the dog owner/dog companion uses a leash and muzzle. However, animals must not pose a threat to other visitors. The dog owner/dog companion should, if necessary, remove the dog’s feces. If this rule is not followed, the visitor and the dog will be removed from the Park. Dogs are not allowed to enter exposures, and should be under the constant supervision of the dog owner/companion.
The owner/companion of the dog is responsible for any damage, destruction of property, injuries, harm caused by the dog while in the Park
How many people can enter the Park buying one Family ticket?
A family ticket is valid for two adults and 2 children or 1 adult and 3 children (children under 18) or Large Family Card holders (for each family member), upon presentation of the card.
Do you accept the Large Family Card?
Yes, holders of the Large Family Card will receive free admission for the third and each additional child (in the case of a 2+2 family ticket) or for the fourth and each additional child (in the case of a 1+3 family ticket).
It is worth mentioning that in order to take advantage of this discount, each member of the family to be covered must carry and present a Large Family Card.
Is it possible to buy hot drinks at the illumination park?
Yes, you can enjoy specially prepared refreshments, including hot drinks, at all our parks.
Where can I park my car?
Free parking lots are located on the grounds of Topacz Castle. Entrance during the week is through gate No. 2, on weekends (Friday to Sunday) through the main gate.
If I buy a ticket online, can I use it on any day?
Tickets purchased online at tickets.luminapark.pl are always assigned to a specific day. It is not possible to use a ticket purchased for a particular day on any other day.
How long does it take to walk through the illumination park?
Our tour in Wroclaw is about 1.5 kilometers long. The average length of the tour is 90 minutes. However, the tour time depends on individual preference. There is no time limit
Is it possible to take photos in the Illumination Park?
Of course! We encourage you to take photos and tag us on social media with the hashtag #luminapark 😊.